10% OFF use code: LANE10 at checkout

0

Your Cart is Empty

FAQ

General 

Where are you located? 

Everything from start to finish is created with love by hand in Toronto, Canada. 

 

I’m local can I pick up my order instead of paying for shipping? 

Yes! Local pick-ups can be made in Toronto. This option can be selected at checkout.

Are your serving boards food safe? 

Of course! The resin is safe for food contact - dress up your board with all your favourite snacks!  All boards are sanded, treated with wood oil, and some are wood-stained. Don’t forget to send us pictures of your beautiful spreads for a chance to be featured on one of our pages!

How do I clean & care for my resin serving boards? 

Hand wash only - do NOT put in the dishwasher. Although it is recommended to condition your board with food-safe oil after each use, it’s not necessary. However, you’ll know when your board will need to be conditions when the wood starting to looks dull. Mineral oil is a great food-safe oil option.  

 

Where do you source your wood from?

All woods are sourced from local GTA lumber yards, and one awesome supplier in Toronto, Canada.

Restocks​

When will my favourite item be back in stock?

Technically, never BUT something very similar will be! Because of the nature of resin, I am not able to ever recreate something from the past. Pieces may look very similar but they will never be the same. The best way to stay up to date with online shop restocks is to subscribe to our email list. You can do so by filling out the subscription form that pops up when first clicking lamareeart.com or by simply filling out thecontact form. 

 ​

There is only one online, how can I order two?

In some cases, I may have pieces in the studio ready to go, but not yet available online for purchase. If you are looking for two of the same design, reach out with a description and I’m happy to check my studio’s stock for you.

Commissioned Work

How do I commission a piece, and how long will it take for me to get it? 

Timelines vary greatly based on the current workload; so it’s always best to reach out and ask if you are on a tight schedule. The best way to do so is to clickcontact and fill out the appropriate information. Commission minimums start at $350. A 50% deposit of your quote will be required prior, and the other 50% will be charge once your commission piece is completed and ready to be ship. No commission piece will ever be shipped without complete payment. 

What if I don’t like my commissioned piece? 

All commissioned pieces are sent for final approval before being sent out. Once the final image has been accepted by you, as the buyer, it is not eligible for returns. ​

Returns 

Do you accept returns? 

For sanitary reasons (particularly during COVID), I do not accept returns. If your product arrives damaged, please send detailed photos and an explanation. All packages are insured and no returns will be accepted without photos of damaged box(es) and product. Returns are accepted at my own discretion.  

 

Custom projects and commissions are not eligible for returns.

​​

Bulk Pricing 

Certain size orders may be eligible for bulk discount pricing. This is a great option for holiday gifts. Please fill out the CONTACT ME form if you would like to bulk order. Order minimums vary depending on the product.

 

Wholesale 

Do you offer wholesale pricing? 

Yes. Please fill out the contact me form and tell us a little about your shop and where you are located. We do not accept submissions from shops selling similar resin artistry. I  work exclusively with you and thus expect you to work exclusively with me. I do not sell to multiple galleries or shops in the same zip code.

Still haven't answered your question?Contact Me

Let's connect